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​TERMS AND CONDITIONS

1. General

By using this website and purchasing from us, you agree to these Terms and Conditions. These terms are subject to Australian Consumer Law and do not limit your statutory rights.

2. Products

We sell hunting gear and clothing for lawful outdoor use. Product descriptions and images are provided as accurately as possible. Minor variations may occur.

3. Pricing & Payments

All prices are in AUD and include GST unless stated otherwise. Prices may change at any time. Payments are processed securely through approved payment providers.

4. Orders

Orders are confirmed once payment is received. We reserve the right to cancel orders due to stock availability, pricing errors, or suspected fraudulent activity. If an order is cancelled, you will receive a full refund.

5. Shipping

Shipping costs and estimated delivery times are provided at checkout. Delivery times are estimates only and may vary due to factors outside our control.

6. Returns, Refunds & Consumer Guarantees

Our goods come with guarantees that cannot be excluded under Australian Consumer Law.

You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

Change-of-mind returns are accepted in line with our Returns Policy.

7. Use of Products

All products must be used responsibly and for their intended purpose. We are not liable for damage or injury caused by misuse or failure to follow care instructions.

8. Limitation of Liability

To the extent permitted by law, we are not liable for indirect or consequential loss. This does not exclude rights under Australian Consumer Law.

9. Intellectual Property

All website content, including images, logos, and text, is our property and may not be used without permission.

10. Changes to Terms

We may update these Terms and Conditions at any time. Continued use of the website indicates acceptance of the updated terms.

11. Contact Us

If you have questions about these Terms, please contact us at:
Email: hitngrip@hotmail.com
 

Privacy Policy

Last updated: 16 FEB 2026

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Hit N Grip (“we”, “our”, “us”) operates this website, including all related content, features, tools, products, and services (the “Services”), located at hit-n-grip.com (the “Website”). This Privacy Policy explains how we collect, use, store, and disclose personal information when you access or use our Website, make purchases, or otherwise communicate with us.

By using our Website and Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will take precedence in relation to personal information.

Information We Collect

The type of personal information we collect depends on how you interact with our Website. It may include:

  • Contact details: name, email, phone number, address

  • Transaction information: purchase history, order details

  • Payment information: processed securely through Wix Payments or other providers

  • Any other information you provide voluntarily (e.g., when contacting us)

We may also collect non-identifying information, such as browser type, device information, IP address, and website usage data.

Types of Information (Privacy Act 1988 Cth)

  • Personal Information: Information or opinions about an identified individual, or someone reasonably identifiable, whether true or false, and whether recorded or not.

  • Sensitive Information: Includes information about racial/ethnic origin, political opinions, religious beliefs, membership in professional bodies, criminal record, or health information. We generally do not collect sensitive information, but if we do, it will only be used:

    • For the primary purpose it was collected

    • For a secondary purpose directly related to the primary purpose

    • With your consent or as required or authorised by law

How We Collect Personal Information

We collect personal information:

  1. When you provide it directly through the Website, forms, or communications

  2. Through cookies and similar technologies that help us track usage and improve the Website experience. Cookies do not personally identify you.

  3. Occasionally from third parties (e.g., payment processors, shipping providers); we will take reasonable steps to notify you when this occurs

Sharing and Disclosure

We do not sell, rent, or trade your personal information.

Personal information may be shared with trusted third parties only when necessary, including:

  • Payment processors (Wix Payments, Stripe, PayPal)

  • Shipping and logistics providers

  • Website hosting, analytics, and support personnel

All third parties must handle your information securely and only for the purposes provided.

Data Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. Payment information is processed securely by Wix and third-party providers and is not stored by us.

When personal information is no longer required, we will take reasonable steps to destroy, anonymise, or de-identify it. Most records are retained for up to 7 years to meet legal obligations.

Access and Correction

Under the Australian Privacy Principles:

  • You may request access to the personal information we hold (APP 12)

  • You may request corrections to inaccurate or incomplete information (APP 13)

Requests can be made using the contact details below.

Cookies and Tracking

Our Website uses cookies and similar technologies to enhance your experience, track usage, and improve functionality. You may disable cookies in your browser settings, but some Website features may not function properly.

Complaint Procedure

If you have a complaint about how we handle your personal information:

  1. Contact us using the details below

  2. We will investigate and may request further information from you

  3. If we agree the complaint is valid, we will take reasonable steps to resolve it

  4. If you remain dissatisfied, you may refer the matter to the Office of the Australian Information Commissioner (OAIC)

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

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Contact Us

For questions, access requests, corrections, or complaints, contact us:

Business Name: Hit N Grip
Email: hitngrip@hotmail.com

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